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Privacy Policy


Your privacy is of vital importance to us at MoodCompany. We strive to ensure a high level of security to protect your privacy while using our website. This privacy policy explains how your personal data is processed and protected, your rights and how to apply them. You can rest assured in our processing of your personal data. Please get in touch if you have any queries. Our contact details are at the bottom of this page.

Who is responsible for the personal data we collect?

Mood Company AB, Corp ID 556729-4714, visiting address Linnégatan 15, SE-114 47 Stockholm, Sweden is responsible for the storing and processing of the personal data you provide us with when you place an order.

Where is your personal data stored?

We strive to ensure that your personal data, as far as possible, is processed within the European Economic Area (EEA) and in all our own IT systems. It could, however, be transferred to and processed in a country outside the EEA (a third country). Such transfers are only made to recipient countries with adequate protection and in accordance with applicable legislation. If transfer is made to a partner for a service in the United States, it only applies to companies covered by the Privacy Shield, an agreement on the protection of personal data between the EU and the United States.

What type of personal data do we collect?

We collect personal data that you provide us with when you place an order on our website, subscribe to our newsletter or take part in competitions. The personal data you send to us could include contact details, date of birth and payment information. We may also need to collect personal data from external partners, such as address details from public registers and credit rating from credit rating institutes, banks or credit bureaus.

How do we use your personal data?

We could use your personal data for the following purposes:

  • When processing orders and returns in our webstore
  • Text message notifications on delivery status
  • During contact to iron out any delivery problems
  • In correspondence regarding queries and other information
  • In dispatches with offers to subscribe to newsletters, always with instructions on how to unsubscribe 
  • In analysing purchasing patterns to be able to give relevant offers and information
  • When confirming the minimum lawful age to shop online
  • When declaring the winners of competitions that we arrange
  • When sending out questionnaires to improve our services and offers.
  • During work preventing abuse or other unsuitable use of our website

We save your data as long as required to fulfil the above-mentioned or as long as the law requires, after which your personal data is deleted.

What are your rights?

You have the right to request information about the personal data we have stored about you at any time. If your data is incorrect, incomplete or irrelevant, you can request to have it corrected or deleted. We cannot delete your data if there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons why the data must be saved, such as unpaid invoices. You may at any time withdraw your consent to let us use your personal data for marketing purposes by unsubscribing from our newsletter. You can also contact us by letter, email or telephone. See our contact details below.

Who could we share your personal data with?

To be able to offer the above-mentioned services and fulfil our commitment to you as a customer, we need to share your personal data with companies that act as Personal Data Processors on our behalf. The Personal Data Processer processes the information on our behalf and assists us with IT services, payment services, logistics and marketing. This is solely for purposes for which we have collected the data and only for companies that can provide sufficient guarantees regarding the security and confidentiality of personal data.

We never forward, sell or exchange your personal data to third parties for marketing purposes.

How do we protect your personal data?

To avoid your personal data being read by third parties, all the data is encrypted and sent via a secure connection.

Cookies

A cookie is a small text file that a website stores on the visitor’s computer. Cookies are used on many websites to give visitors access to various functions. Information in a cookie can also be used to follow a user’s surfing to websites that use the same cookie.

Do I have to allow cookies?

Cookies on this site have a crucial function as they allow you to shop in the store. If you block cookies, then you cannot shop in the store. Without cookies you can still look at pages and items in the store, but some functions may behave unexpectedly.

If you want to shop in the store but do not want any cookies to be saved on your computer when you close your browser, you can visit the page in private mode. This mode is called different things depending on your browser: Incognito Window (Chrome), Private Window (Firefox) or InPrivate Window (Microsoft Edge). All cookies set during a visit in private mode are deleted from your computer when you close your browser.

How do we use cookies?

This website uses cookies to manage items in the shopping cart, for logging in to My Pages and for certain functions that are only shown once per visitor. If you close your browser to later return to the store, your settings are saved with the help of cookies along with the items in your shopping cart. We also use cookies to tailor marketing information to your preferences.

My Pages login information is stored in a cookie called a session cookie that empties when you close your browser. None of our other cookies store your identity information.

We also use cookies for statistical purposes. For example, to see which items a visitor looks at so as to offer them automatic product recommendations.

Third party cookies

We use Google Analytics and AdWords, which also set cookies. This is solely to get a picture of how visitors use the website. These cookies contain no identifying information about the visitor.

Our social media connections with AddThis for Facebook and Instagram, for example, also sets cookies. These cookies contain no identifying information about the visitor. For more info go to AddThis privacy policy.


Copyright

All the content on the MoodCompany website is protected by Swedish and international copyright law. This means that all content such as texts and images may not be copied, in whole or in part, for private or commercial use without our consent.


Personal Data Controller

Mood Company AB
Corporate ID: 556729-4714
Visiting address: Linnégatan 15
SE-114 47 Stockholm
Sweden

Phone: +46 (0)8-6600496

Email: customer(@)moodcompany.com

This Privacy Policy was last updated on: 21/05/2018

 

 

 

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